LaserJets. Don't talk to me about LaserJets. I've heard quite enough about them over the past six months. Not new LaserJets, of course, but ones that have been working just fine for five or six years, faithfully churning out hundreds of crisply printed pages. But now, these ageing LaserJet 6Ls and 5Ls have all hit the same problem at the same time, and the users I'm supporting are vocally objecting to it.

Here's the problem: With every print job, the paper rollers grab five or more sheets of paper at a time and jam up the works. The poor users are reduced to sticking one sheet at a time into the paper feeder to prevent jamming. At first, I thought it was a problem with moist paper. During the sticky days of late summer, that's the usual suspect. But as central heating reduced the relative humidity in the air to almost nothing, the problem persisted. So the culprit was clear: Worn-out paper rollers.

My options: Toss the printer and get a new one, lug the beast over to a Computer Renaissance or...