Ken Blanchard and Bob Nelson Situational Leadership was first developed by Ken Blanchard and Paul Hersey over 25 years ago. This article emphasizes helping managers recognize employees who are at different stages of development, for their efforts and achievements. Situational Leadership II advocates that the best managers provide the amount and kind of direction and support which best fits the developmental level of the employee.
Here is an overview of the four development styles that make up Situational Leadership II and the corresponding type of recognition that would be most effective at each level.
Enthusiastic Beginner (D). This is where everyone starts a new job. Already motivated, enthusiastic and excited about the opportunity to do something new, this person needs little support from a manager. However, what the person does need is information about the job -- what exactly is needed, how best to approach the task, what a good job looks like, etc. How to recognize: The manager can recognize the enthusiastic beginner by providing specific answers to get them back on track. These novice employees need attention, specific direction and...
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