Doctors are competitive: use that to improve care delivery

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Author: Gurpreet Dhaliwal
Date: June 2014
From: Healthcare Financial Management(Vol. 68, Issue 6)
Publisher: Healthcare Financial Management Association
Document Type: Article
Length: 510 words

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Being a doctor is hard. Being a leader of doctors is even harder.

The greatest challenge physician leaders face is changing the practices of their front-line physician colleagues who control nearly all healthcare decisions and dollars.

Physicians don't like being told what to do. Showing them evidence is ineffective--studies show that it can take years for well-publicized best practices to diffuse into standard practice. Even paying physicians to do the right thing (pay-for-performance) has mixed results. And discretely notifying physicians about individual performance data--such as their rates of readmission, hand-washing, and surgical site infections--doesn't influence them either.

What then should the physician leader do? Go public with that data. Not World Wide Web public, but internally public--at section meetings, on display in the hallway, or in group...

Source Citation

Source Citation
Dhaliwal, Gurpreet. "Doctors are competitive: use that to improve care delivery." Healthcare Financial Management, vol. 68, no. 6, June 2014, p. 152. Accessed 25 Mar. 2023.

Gale Document Number: GALE|A375369785