The Myth of the Paperless Office

Citation metadata

Author: J. Michael Pemberton
Date: May 1, 2002
From: Information Management Journal(Vol. 36, Issue 3.)
Publisher: Association of Records Managers & Administrators (ARMA)
Document Type: Book review
Length: 607 words
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TITLE: The Myth of the Paperless Office

AUTHOR: Abigail J. Sellen and Richard H. R. Harper

ISBN: 0-262-19464-3



LENGTH: 231 pages

PRICE: $24.95

SOURCE: Publisher, bookstores,

In The Myth of the Paperless Office, two technologically savvy authors attempt to answer a long-standing, often-contentious question: Why does paper persist? Neither card-carrying Luddites nor technophobes with a regressive agenda, the authors are alumni of Xerox PARC, that company's information technology think tank in Palo Alto, California. Their work is valuable to information professionals in that it may lead to new insight about how humans handle and process information.

Sellen and Harper wanted to understand why the vision of the "paperless office" (first proclaimed in Business Week 1975) has failed to materialize--even in large, technology-rich organizations. Why do information and knowledge workers consume ever-larger amounts of office-grade paper? Even in environments awash in information technology, the...

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Source Citation

Source Citation   (MLA 8th Edition)
Pemberton, J. Michael. "The Myth of the Paperless Office." Information Management Journal, May-June 2002, p. 61+. Gale Academic Onefile, Accessed 23 Aug. 2019.

Gale Document Number: GALE|A87454392