The Myth of the Paperless Office
TITLE: The Myth of the Paperless Office
AUTHOR: Abigail J. Sellen and Richard H. R. Harper
PUBLISHER: The MIT Press
PUBLICATION DATE: 2002
LENGTH: 231 pages
SOURCE: Publisher, bookstores, Amazon.com
In The Myth of the Paperless Office, two technologically savvy authors attempt to answer a long-standing, often-contentious question: Why does paper persist? Neither card-carrying Luddites nor technophobes with a regressive agenda, the authors are alumni of Xerox PARC, that company's information technology think tank in Palo Alto, California. Their work is valuable to information professionals in that it may lead to new insight about how humans handle and process information.
Sellen and Harper wanted to understand why the vision of the "paperless office" (first proclaimed in Business Week 1975) has failed to materialize--even in large, technology-rich organizations. Why do information and knowledge workers consume ever-larger amounts of office-grade paper? Even in environments awash in information technology, the...