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In this issue, Dr. Zawora and colleagues make a strong case that team-based care is a large part of the solution to the many challenges we face in providing high-quality, modern primary care. (See page 159.)
Team care is not a new idea. For many years, our office teams have included physicians, nurse practitioners, physician assistants, nurses, medical assistants, front office staff, and administrative staff who functioned quite well in caring for our patients.
But primary care changed drastically after the publication of 2 landmark Institute of Medicine reports: To Err is Human: Building a Safer Health System (1) (in 1999) and Crossing the Quality...