Office visits should be a "dance," not a dictate

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Author: John Hickner
Date: Oct. 2015
From: Journal of Family Practice(Vol. 64, Issue 10)
Publisher: Jobson Medical Information LLC
Document Type: Article
Length: 448 words
Lexile Measure: 1110L

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Last month, a group of investigators from the American Academy of Family Physicians and the University of Wisconsin led by Holman (1) published a study entitled, "The myth of standardized workflow in primary care." The researchers directly observed 20 primary care physician (PCP) visits and coded the usual tasks physicians perform during a visit. For some physicians, they observed 2 encounters to see if individual physicians followed a consistent pattern. What they found won't surprise any of you:

"... We found no consistent workflows when analyzing visits individually or by PCP, or visits conducted at clinics with or without an [electronic medical record (EMR)]. The workflow for tasks is dictated not by the...

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Gale Document Number: GALE|A433587318