Essentials of effective influence

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Author: John D. Adams
Date: Jan. 1990
From: Training & Development Journal(Vol. 44, Issue 1)
Publisher: Association for Talent Development (ATD)
Document Type: Article
Length: 1,634 words

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Abstract :

The effective use of influence is essential when training employees, and there are six categories of positive influence which should be considered including: mind-set, preparation, and awareness. Trainers should plan for influence interactions by choosing one or two categories to use during an interaction. Trainers must: adopt a positive and confident mind-set that inspires trust and shows respect for a individual who is being influenced; have a knowledge of the subject matter, process to be followed, and person or group to be influenced; and constantly pay attention to procedure, content, and emotions involved in the influence interaction.

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Gale Document Number: GALE|A8116728