Abstract :
Using games as part of training can give employees valuable skills and can also help to get participants involved. Training Associates Ltd (Vancouver, BC, Canada) partner Peter Renner recommends using games to get quiet people to interact in group settings; Wolf Rinke Associates (Rockville, MD) president Wolf J. Rink likes to use games to personalize the learning process; University of Minnesota (Duluth, MN) professor of human resource management John Newstrom and Arizona State University (Tempe, AZ) director of university conferences Edward Scannell emphasize games to help individuals to get acquainted; and Corporate Consulting Group senior partners Edie Greene and Howard Cross use games to reduce tension.