Five uneasy pieces in the training evaluation puzzle

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Date: Aug. 1990
From: Training & Development Journal(Vol. 44, Issue 8)
Publisher: Association for Talent Development (ATD)
Document Type: Article
Length: 2,946 words

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Abstract :

The five types of issues that training evaluators should consider are work improvement versus work reward, substantial versus symbolic results, external versus internal results, objective versus subjective evaluation techniques, and self-ratings versus other ratings. Evaluators should decide whether the program's goal is to improve performance or whether the program is a reward for good performance. The objective of a training program may be to improve skills or to improve the perceptions about the organization. Evaluators should decide whether the results of the the training program will be external or internal to the program. Evaluators can use an objective, quantitative evaluation technique or a subjective method. Ratings can be made by the participants themselves or by their supervisors, subordinates, or peers.

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Gale Document Number: GALE|A8731796