New York Life Insurance Co's Individual Operations area began a reorganization of its management structure in Nov 1991. The area was divided into narrowly focused sections, with much duplication of effort. As part of the new plan, an interdisciplinary team was created to handle individual functions. This 'Operating Committee' includes a chairman and chief administrative officer plus the heads of each department. Each member also is on one of four sub-teams. Since implementation, communication has improved, the budget has been cut by 8%, and new products are available faster.