Organizing for servitization: examining front- and back-end design configurations

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Date: Jan. 2018
Publisher: Emerald Group Publishing, Ltd.
Document Type: Article
Length: 46 words

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Abstract :

The study attempts to evaluate the design decisions taken by organizations in support of servitization. The results indicate that front-end/back-end configurations differ according to the offering and can exist concurrently within the same organization, challenging the assumption that different configurations within an organization are not possible.

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Source Citation   

Gale Document Number: GALE|A531271948