A morphological analysis of research literature on Lean Six Sigma for services

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Date: Jan. 2018
Publisher: Emerald Group Publishing, Ltd.
Document Type: Article
Length: 81 words

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Abstract :

The study aims to evaluate the existing literature on Lean Six Sigma (LSS) for services, construct a morphological analysis (MA) framework and identify research gaps to point to future research possibilities and priorities. The results indicate that the MA framework constructed based on six dimensions, namely, organizational context of applications, desired outcomes, implementation systems, LSS tools and techniques, integration with other management philosophies and evaluation methods, involving 40 focused themes, has revealed 355 distinct research gaps as opportunities for future research.

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Gale Document Number: GALE|A531271728