Compassionate nursing care and the use of digital health technologies: A scoping review.

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Publisher: Elsevier B.V.
Document Type: Report
Length: 467 words

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Keywords Compassionate care; Digital health technology; Informatics competency; Nurses; Scoping review Abstract Background Compassion is an essential component of quality patient-centered care and a core value in nursing practice. Although much work has been done to enhance nurses' informatics competency, there is limited understanding of how nurses can use, express, and preserve compassion when they use digital health technologies in the provision of patient care. Purpose This study aimed to explore the nursing literature on how nurses provide compassionate care when they use digital health technologies. A secondary aim was to identify best practices that could be used to guide nursing education and practice toward enhancing compassionate care in digital environment. Method A scoping review was conducted to address the following research question: What is known about compassionate care in relation to the use of digital health technologies within the nursing literature? A comprehensive search strategy was applied to CINAHL Plus with full text, Ovid Medline, Ovid HealthStar, Embase, APAPsychINFO, Scopus, and ProQuest Dissertations and Theses. In addition, a search of selected organizational websites and a hand search of reference lists of included studies were conducted. The eligibility of articles was determined by two reviewers independently. Descriptive and content analyses were applied. Findings were presented narratively and in a tabular format. Results Twenty-eight articles were included in this review. Most of this research was published between 2004 and 2020, using mostly qualitative methods. Narrative results were organized into three themes: 1) evolving understanding of compassionate nursing care in relation to use of digital health technology, 2) compassionate nursing care in relation to the type of digital health technology, and 3) strategies and interventions to improve education and competence relevant to digital health and compassionate nursing care. Conclusion The use of technology influences how nurses do their work and interact with patients. As advances in digital health continue to evolve, future research should aim to expand understanding of compassion relevant to digital health by articulating its characteristics and associated competencies for nurses to further enhance their ability to provide compassionate care when digital health technologies and services are used to support care delivery. Tweetable abstract: A scoping review that identified how nurses can provide compassionate nursing care in technologically rich practice environments. Author Affiliation: (a) Faculty of Nursing, Level 3, Edmonton Clinic Health Academy, 11405-87 Avenue University of Alberta, Edmonton, AB, T6G 1C9, Canada (b) School of Nursing, University of Victoria, HSD Building A402A, Victoria, BC, Canada (c) John W. Scott Health Sciences Library, University of Alberta Library, 2K3.28 Walter C. Mackenzie Health Sciences Centre, Edmonton, AB, T6G 2R7, Canada * Corresponding author. Article History: Received 5 July 2021; Revised 22 November 2021; Accepted 11 December 2021 Byline: Shamsa Ali [shamsa1@ualberta.ca] (a,*), Manal Kleib [manal.kleib@ualberta.ca] (a), Pauline Paul [ppaul@ualberta.ca] (a), Olga Petrovskaya [olgap@uvic.ca] (b), Megan Kennedy [mrkenned@ualberta.ca] (c)

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Gale Document Number: GALE|A695646047