Success factors of online services in Kathmandu, Nepal: an empirical analysis

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Publisher: Inderscience Publishers Ltd.
Document Type: Author abstract
Length: 126 words

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Abstract :

To purchase or authenticate to the full-text of this article, please visit this link: http://www.inderscience.com/search/index.php?action=record&rec_id=68479 Byline: Shisir Prasad Manandhar, Seunghyun Kim, Junseok Hwang The study investigated the factors related to the successful implementation of online e-government service delivery mechanism in Kathmandu, Nepal. The approach taken was based on DeLone and McLean IS success model, with data gathered through a questionnaire. System quality has significant relations with intention to use and net benefits that online services would bring about, while the constructs in information quality and service quality were also significant; however, they were identified as implementation barriers. The study concludes that the successful implementation of online services depends on the system quality which functions as an integral part of all quality measures in the Nepalese perspective.

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Gale Document Number: GALE|A408829848