Performance takes training to new heights

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Date: Sept. 1995
From: Training & Development(Vol. 49, Issue 9)
Publisher: Association for Talent Development (ATD)
Document Type: Cover story
Length: 2,296 words

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Abstract :

The challenge facing human resources professionals who recognize the limitations of the traditional training approach is making the transition to the performance improvement approach. Conventional training departments and performance-improvement departments differ in terms of six components of organizational design: name and mission, services offered, working style used, roles of people, structure, and accountability and measures. Unlike traditional training departments, those that are oriented towards performance improvement have names and missions that communicate their objectives, their services are not limited to designing and delivering structured learning experiences, their and working style is collaborative. In addition, performance-oriented departments require people to take on roles that they have never played before in traditional departments. Furthermore, accountability in these departments is assumed by the entire function.

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Gale Document Number: GALE|A17765324