It's not in my job description

Citation metadata

Author: Kathy Shaw
Date: June 1994
Publisher: Society of Management Accountants of Canada
Document Type: Column
Length: 862 words

Document controls

Main content

Abstract :

Work teams have increased the workplace challenges to employees and their tasks as well. Before work teams became popular, employees were hired for specific jobs with explicit tasks and were accountable only to themselves and their superiors. Now, employees are also responsible to their co-team members not only in matters of performance, but also in terms of human relations, problem solving ability and team role. Because of these additional pressures, employees are also turning to their co-workers for emotional support, especially during times of confidence-breaking changes in the workplace. Building co-employees' confidence, giving them personal support and showing respect for their place on the team are important behaviors that need to be encouraged if organizations are to retain the best people.

Source Citation

Source Citation   

Gale Document Number: GALE|A15611439