Aviation Law after September 11th
By Timothy M. Ravich
Although airplane travel is a routine part of contemporary life, the contest between customer service and convenience, on the one hand, and safety and security, on the other hand, has never been more challenging. Airline passengers fume at airline automation, overbooking practices, delays, congestion at airports, and invasive security protocols, including profiling initiatives and "no-fly" lists.
At the same time that passengers demand an expansion of rights in the form of an "airline passengers' bill of rights," lawmakers are pressured by circumstance to restrict travel rights in order to avoid a repeat of the terrorist attacks of September 11.
In Aviation Law after September...